Questions customers ask

Add your pieces to the bag, give your name, address and mobile number, then press and hold the khatem seal. Your order is placed, and the house calls you to confirm your delivery.

Yes. Write to +880 18 1074 2752 with the pieces you would like, and the house takes your order personally.

Yes, at any time before it leaves the house, by telephone or WhatsApp, free of charge.

In cash, when your order reaches you and you have seen your parcel.

Delivery is free for a limited time.

Usually one to three days in Dhaka and three to five days elsewhere in Bangladesh, and never more than five days in Dhaka or ten days elsewhere.

They are natural materials from Morocco: argan oil, indigo, olive-oil soap, clays, flowers and pigments, each with its ingredients listed on its own page.

Where a piece comes in two sizes, the smaller one is there to begin with: Nila in 10 g, the Lip Treatment in 5 g.

Every page explains its ritual. Our pieces are for external use; patch test before the first full use, and stop if your skin reacts.

An unopened piece with its seal intact can be returned within seven days of delivery and exchanged for another piece of the house. Purchases are not refunded. Read our Return Policy for every detail.